1. Cancellation Policy

1.1 Order Cancellation:

• Once an order has been placed on our website, it cannot be canceled or modified. Please review your order carefully before confirming the purchase.

1.2 Immediate Processing:

• To ensure timely delivery, we process orders immediately upon receipt. Due to this, we are unable to accommodate cancellation requests once the order is confirmed.

2. No Return Policy

2.1 Returns Not Accepted:

• We do not accept returns on food supplement products for reasons including but not limited to change of mind, dislike of the product, or ordering the wrong item.

2.2 Quality Assurance:

• Our products undergo stringent quality control measures to ensure they meet the highest standards. If you receive a damaged or defective product, please contact our customer support within 2 days of receiving your order for assistance.

3. Damaged or Defective Products

3.1 Reporting Issues:

• If you receive a damaged or defective product, please contact our customer support team within 2 days of receiving your order.

3.2 Return Authorization:

• We may require photographic evidence or other documentation to assess the reported issue. If necessary, we will provide instructions for returning the damaged or defective product.

4. Contact Us

If you have any questions or concerns about our cancellation and return policy, please contact us at customercare@vogran.com.

5. Changes to this Policy

We reserve the right to update this policy to reflect changes in our practices or legal requirements. Any modifications will be effective immediately upon posting on our website.